Contact Image To Video AI

Public Support Email

For general enquiries, account help, billing questions, privacy requests, partnerships, or product feedback, email us at support@imagetovideo-ai.org.

This is the public contact address for Image To Video AI. We aim to review messages on business days and respond within two business days. Questions that require provider or payment investigations may take longer.

Get Faster Help

To help us understand your request, include the relevant details when possible:

• The email address associated with your account.
• A task ID for video generation issues.
• An order or payment reference for billing questions.
• The page URL, browser, and steps that produced an error.
• Screenshots that do not expose private credentials or payment details.

Please never send passwords, API keys, full payment-card numbers, or authentication codes.

Support Tickets for Signed-In Users

Signed-in users can also submit and track support tickets from the Support area in their account. Tickets are recommended for generation failures, account-specific problems, billing investigations, or cases that need an ongoing message history.

Privacy and Legal Requests

For privacy, data-access, deletion, copyright, or other legal enquiries, use the same public email address and make the request type clear in the subject line. We may ask for reasonable information to verify account ownership before acting on account data.

Business and Partnership Enquiries

For model-provider discussions, integrations, commercial partnerships, or media enquiries, briefly describe your organization, intended use case, and preferred next step. This helps us route the message appropriately.